Service Desk application, built using DX 9 Theme Builder and styled with the Neon Ops dark theme, centralizes support operations into a structured and organized platform. It enables teams to manage cases, customers, categories, priorities, statuses, and related records within one organized interface.

Core Features

• Case Management – Create, edit, update, and track cases with structured fields and attachments.

• Customer & Account Records – Maintain customer details and link them directly to cases.

• Category & Priority Management – Configure and manage case classifications.

• User & Role Management – Control access levels for administrators and agents.

• Dashboards & Lists – View case distribution by status, priority, and category.